Privacy Policy

Last updated: June 10, 2026

1. Introduction

Indian Exhibition Industry Association (IEIA) operates the B2B Marketplace platform at b2bmarketplace.ieia.in ("Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, create an account, or use our services.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

2. Information We Collect

2.1 Personal Information

When you register or use our Platform, we may collect:

  • Full name, email address, and phone number
  • Company name, designation, and business address
  • City, state, and country
  • Profile photograph
  • IEIA Membership ID (if applicable)
  • Account type and service categories

2.2 Information from Third-Party Login

If you sign in using Google or LinkedIn, we receive your name, email address, and profile picture from those services. We do not access your contacts, posts, or other social media data.

2.3 Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Personalize your dashboard and recommendations
  • Connect you with relevant exhibitors, organizers, and service providers
  • Process enquiries and facilitate business communications
  • Send important platform updates and notifications
  • Improve our services, features, and user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing & Disclosure

We do NOT sell your personal data. We may share information with:

  • Other Platform users: Your business profile (name, company, category, city) is visible to other registered members to facilitate B2B connections.
  • Service providers: Third-party services that help us operate the Platform (hosting, analytics, email services).
  • Legal requirements: When required by law, court order, or government regulation.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (SSL/TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze Platform usage. You can control cookies through your browser settings, but disabling them may affect Platform functionality.

7. Your Rights

You have the right to:

  • Access and review your personal data
  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Withdraw consent for data processing
  • Object to certain uses of your information

To exercise these rights, contact us at info@ieia.in

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

The Platform is intended for business professionals and is not directed at individuals under 18 years of age. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Indian Exhibition Industry Association (IEIA)

Email: info@ieia.in

Website: www.ieia.in